Guides

Google Business Profile suspension guides

Plain answers for owners whose listing was suspended, restricted, or stuck in verification. Start with the first guide if you are not sure where you stand.

By situation

• Google Business Profile suspended? What to do firstYour Google Business Profile was suspended. Here is what the suspension means, the usual triggers, why you only get one appeal, and the mistakes that make reinstatement harder.
• Business not showing on Google MapsYour business disappeared from Google Maps. How to tell whether the listing is suspended, marked closed, merged, unverified, or just filtered out of results, and what to do for each.
• Suspended for quality issues or deceptive contentWhat Google means when it suspends a Business Profile for quality issues, deceptive content or suspicious activity, which parts of the profile Google is looking at, and what an appeal has to prove.
• Appeal denied: what you can still doYour Google Business Profile reinstatement appeal was denied. Here is how additional review works, why resending the same evidence fails, and when it is time to change the profile instead of arguing.
• Video verification: what to show, and what gets rejectedWhat Google requires in a Business Profile verification video, for storefronts and service-area businesses, and the mistakes that get videos rejected.
• Suspended after an address changeChanged your business address on Google and got suspended? Why address edits trigger reviews, why the proof has to line up exactly, and what is different for service-area businesses.
• Service-area business suspendedContractors, cleaners and mobile services that travel to customers get suspended for different reasons than storefronts. Here is how service-area business rules work and why appeals are harder.
• Your Google account is restrictedWhen your Google account is restricted, every Business Profile you manage is affected. How account restrictions differ from profile suspensions and how to recover.

By trade

• Roofing company suspended on GoogleWhy roofing and exterior contractors get suspended on Google, from storm-market setups to stacked categories, and what it takes to get a roofing profile reinstated.
• Plumbing company suspended on GoogleHow plumbing companies trigger Google Business Profile suspensions, from "24/7 emergency" names to call-tracking numbers, and what it takes to get a plumbing profile reinstated.
• HVAC company suspended on GoogleWhy heating and cooling contractors get suspended on Google, from seasonal name edits to brand-dealer names, and what it takes to get an HVAC profile reinstated.
• Electrical contractor suspended on GoogleHow electrical contractors get suspended on Google Business Profile and why a license alone is not always enough to get reinstated.
• Locksmith suspended on GoogleLocksmiths face more Google scrutiny than almost any trade because of lead-generation spam. How legitimate locksmiths get suspended and why the bar for reinstatement is higher.
• Auto repair shop suspended on GoogleWhy auto repair and body shops get suspended on Google, from brand names to separate service-department profiles, and what it takes to get a shop reinstated.
• Dental practice suspended on GoogleHow dental offices get suspended on Google, from practitioner profiles to suite changes, and what it takes to get a dental profile reinstated.